Your privacy matters to us. This Privacy Policy explains exactly what personal data mvp97 collects from Members and visitors, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this document carefully before using any part of the mvp97 platform.
The following cards summarise the core principles that govern how mvp97 handles your personal information. The full legal text is set out in the clauses below.
All data transmitted between your device and the mvp97 platform is protected by TLS 1.3 encryption. Personal and financial data stored on our servers is encrypted at rest using AES-256. No sensitive data travels or rests in plaintext at any point in our infrastructure.
mvp97 does not sell, rent, auction, or otherwise transfer your personal data to third parties for commercial marketing purposes. Your information is used exclusively to operate your account, process transactions, prevent fraud, and improve the platform experience.
We clearly document every category of data we collect, the lawful basis for processing it, how long we retain it, and with which categories of third parties it may be shared. There are no hidden data flows and no undisclosed processing activities on the mvp97 platform.
You have the right to access, correct, port, restrict, and in certain circumstances delete your personal data held by mvp97. Requests are processed within 30 days. Identity verification is required before any data is disclosed, amended, or erased.
Financial data — including bank account numbers for BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP, plus e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja — is processed through encrypted payment gateways and is never stored in full on mvp97 application servers.
mvp97 does not hold your data longer than necessary. Active account data is retained for the duration of your membership. Following account closure, transaction and identity records are retained for a minimum of five years to satisfy licensing and anti-money-laundering obligations, then securely deleted.
In this Privacy Policy the following terms have the meanings set out below:
mvp97 acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, mvp97 determines the purposes for which your data is processed and the means by which that processing is carried out. Third-party Game Providers, payment processors, and analytics providers operate as Data Processors acting under contract with and under the instructions of mvp97. Where a third party acts as an independent Data Controller in relation to data that originates from the Platform (for example, a payment gateway processing your bank details), mvp97 will identify this in the relevant section of this Policy and direct you to that party's own privacy documentation.
For all privacy-related enquiries, requests, or complaints, please contact the mvp97 Data Protection team at: [email protected]
mvp97 collects only the Personal Data necessary to provide its services, comply with legal and regulatory obligations, and maintain the security and integrity of the Platform. The categories of data we collect are set out in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP or passport number, photograph | Account registration, KYC verification, age verification (21+ requirement) |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Account communication, two-factor authentication, transaction notifications |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Payment processing, fraud prevention, withdrawal verification, AML compliance |
| Account Data | Username, encrypted password, account balance (IDR), bonus status, wagering history | Platform access, account management, bonus administration |
| Technical Data | IP address, device type, browser type, operating system, session tokens, geolocation (country level) | Security monitoring, fraud detection, session management |
| Usage Data | Pages visited, games played, bet amounts, session duration, click paths | Platform improvement, personalised game recommendations, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, training and quality assurance |
We do not knowingly collect special-category sensitive data (such as health, racial, religious, or political data) from Members. If you voluntarily disclose such information in support communications, it will be used solely for the purpose for which it was shared and will not be retained beyond the resolution of the relevant matter.
mvp97 collects Personal Data through the following channels:
mvp97 processes your Personal Data only where a valid lawful basis exists. The primary bases on which we rely are as follows:
mvp97 uses the Personal Data we collect for the following specific purposes:
mvp97 does not sell, rent, or otherwise commercially transfer your Personal Data to third parties. We share your data only in the limited circumstances described below, and always subject to contractual data-protection obligations.
We engage the following categories of third-party Data Processors who handle Personal Data on our behalf, under binding contractual instructions:
mvp97 may disclose Personal Data to regulatory authorities, licensing bodies, law enforcement agencies, or courts where required to do so by applicable law, a valid court order, or in connection with the investigation of money laundering, fraud, or other criminal activity. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of mvp97's business, Member data may be transferred to the successor entity. You will be notified of any such transfer and the applicable data-protection arrangements in advance.
The mvp97 Platform uses cookies and similar technologies to deliver a functional, secure, and personalised experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, security protections. Cannot be disabled without breaking core Platform functionality. | Session duration |
| Functional | User preferences such as language settings and last-visited game categories. | Up to 12 months |
| Analytics | Aggregated usage data to understand how Members interact with the Platform. No personally identifiable data is shared with analytics providers. | Up to 24 months |
| Fraud Prevention | Device fingerprinting signals used to detect and block fraudulent sessions and duplicate account attempts. | Up to 12 months |
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling analytics or functional cookies will not prevent you from accessing the Platform but may reduce the quality of certain personalised features.
mvp97 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention schedules are as follows:
At the end of each applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
mvp97 employs a layered approach to information security, combining technical, organisational, and procedural controls to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
The mvp97 Platform is operated internationally, and your Personal Data may be transferred to and processed in countries outside Indonesia in connection with the services provided by our Data Processors (for example, cloud hosting infrastructure or KYC verification services located outside Indonesia).
Where Personal Data is transferred outside Indonesia, mvp97 ensures that appropriate safeguards are in place, including contractual data-protection clauses with all Data Processors, compliance with applicable data transfer mechanisms, and assessment of the data protection standards in the destination jurisdiction. You may request details of the safeguards in place for any specific international transfer by contacting us at [email protected].
As a Member whose Personal Data is processed by mvp97, you have the following rights. To exercise any of these rights, please submit a written request to [email protected]. We will respond within 30 days and may require identity verification before fulfilling the request.
The mvp97 Platform is strictly for individuals who are at least 21 years of age. We do not knowingly collect Personal Data from anyone under the age of 21. Age verification is conducted as part of the KYC process, and any account found to belong to a person under 21 will be closed immediately, with all associated data retained only as required by our licensing obligations and then permanently deleted.
If you are a parent or guardian and believe your child has registered on the mvp97 Platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.
The mvp97 Platform integrates games and services from third-party providers including certified Game Providers (such as Evolution Gaming, Pragmatic Play, PG Soft, Microgaming, NetEnt, Habanero, and Spribe) and payment processors handling Indonesian bank and e-wallet transactions. These third parties may independently collect certain technical or transaction data in the course of providing their services.
mvp97 is not responsible for the privacy practices of third-party providers operating as independent Data Controllers. We encourage you to review the privacy documentation of any third-party service you interact with, to the extent that documentation is made available to you. The mvp97 Platform does not include links to external third-party websites unrelated to the Platform's operation.
mvp97 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new regulatory requirements, or updates to the Platform's functionality. Where a material change is made, we will notify Members via their registered email address and display a notice on the Platform at least 7 days before the change takes effect. The effective date at the top of this page will be updated accordingly.
Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you must cease using the Platform and request account closure before the change takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way mvp97 handles your Personal Data, please contact our Data Protection team using the details below. We are committed to addressing all enquiries promptly and transparently.
If you are not satisfied with the outcome of your enquiry, you have the right to escalate your complaint to the applicable data protection supervisory authority in your jurisdiction. mvp97 will cooperate fully with any such regulatory inquiry.
Your data is protected. Your privacy is respected. Now explore everything mvp97 has to offer — from live casino tables to slots and sportsbook markets.
21+ only. Gambling involves financial risk — please play responsibly. mvp97 operates under an international gaming license. SSL Encrypted & Provably Fair.